trio necklace

Standard delivery
Germany: 1–3 business days
Europe: 3–5 business days
Switzerland & UK: 4–6 business days
USA & Canada: 8–10 business days

In Germany, packages are handled by DHL.
Outside of Germany, standard packages are handled by the local post, insured, and include a tracking number.High-value items are shipped by DHL or UPS. Detailed shipping options and exact delivery times for your country are available at checkout.
Once your order ships, you’ll receive a tracking number by email.

Express delivery

Express shipping via UPS or DHL Express is available at checkout and arrives within 24–48 hours, depending on the destination.
Exact delivery times are shown at checkout.

Processing times
Our jewelry is handcrafted in small batches in our Berlin atelier.
Processing times vary and are listed on each product page.
Orders with items of different processing times ship together unless placed separately.

Customs & taxes
Orders shipped within the EU arrive without additional fees — no duties or taxes on delivery.
For deliveries outside the EU, customs duties or import taxes may apply and are the buyer’s responsibility. These vary by country, so we recommend checking with your local customs office for details.

We accept returns of unused items within 21 days of delivery.
Return shipping costs are the buyer’s responsibility.
Please contact us before sending anything back.

Need a different size? We’re happy to help and exchange it — just send us a message.